Customer Testimonials
Excellent service and the waiting room is really good. Nice people working, hundred percent recommended.
This is the best dealership. I’ve bought lots of cars. But never had so much fun buying our van. Thank you Mike, Chris and Armando.
Good service from Michael Q and Chad. Convenient location and remodel looks great. Recommend the whole experience to anyone looking for a new vehicle.
Service department is efficient and informative. Truck was serviced in the time promised when I brought it in.
The service was excellent. They got my car repaired and back to me in 2 days. I'm very satisfied with Dallas Dodge Service Department. Recommend highly.
Waco, thank you for keeping us informed on the status of our car. Thank you for responding to our communication.
Great service and I love the new remodel the bathroom is amazing and very clean
Service advisor with good communication . Facility with nice service . clean environment. Respect for customers time.
The service was outstanding. The dealership itself was friendly and comfortable, my salesman, Amado Medina, was very courteous, amicable, and sharp. He understood exactly what I wanted and had everything prepared. Overall, I was really pleased with my purchase.
Mohammad was amazing and worked with us and kept us up to date each step
in the offices the ac does not work very well and when washing the new car it takes a long time
Not sure why the employees are not friendly, employees should be care a little bit more about welcome customers. Specially parts receptionist. Or they are listening music, watching videos on YouTube or gossiping when customers. Are entering the parts department. They need to at least say Hello or thank you have a good day. They make cero contact with customers.
Mr. Q has been my go to person. Has been very helpful. He is great.
The updates are nice the wait was just as told the service team is welcoming and quick when it comes to getting you in and out ! Thanks Johnny thanks Waco and special thanks to Derek the service supervisor putting the finishing on my check out tickets thanks guys job well done !
Long time customer since 2014. Dependable, honest service. My Jeep Grand Cherokee has had its 100K service. And I expect another 100K
Fantastic service, friendly environment Richard Morris the service assistant was helpful and kind. I will be back
Great service. They helped my daughter and made the service process very easy and convenient.
This dealership seems to have reinvented itself since the last time I was we. It is far more attractive and efficient.
It was fast quick and easy. I got in dropped my keys off with a service provider to get an oil change. They told me they would call when it was ready. I went back to pick it up and it was already in the front ready for me.
Service rep was great. Since vehicle issue was covered under warranty, I was entitled a rental car. Unfortunately I was told that thw rental car facility was out of cars.
Best dealer fast service , good customer service 100% recommend , miracle Makes your purchase easy and fast
I want to start off by saying this is an honest review from an honest customer. This is the second time I bought a vehicle from Dallas Dodge and I will keep coming back here. The salesman I worked with was Jalen. He was very professional and I can truly say he will work for you to get a deal. I spent a couple of days on the phone with him going back-and-forth but ultimately he continued pushing management to get the price I was looking for. Like I said before I am very pleased with Dallas Dodge and I ...
Great sales person in Q. Always get good results and service. The staff is always gracious and professional
My advisor was super helpful since the moment i arrived there until i left! He answered all my questions and was very nice!
Very High customer service quality, Jaida Service Advisor took care of me in a timely manner, very Curtious, all smiles and pleasant to talk to, will defenitely recommend this dealership
This place is great, never have any issues in and out in a timely mann.
Great customer service and great employee service and they are helpful and honesty and they will work with you no matter you got going on.
Chris Moore was hands on and supportive throughout my entire new car buying experience. He understood the logistics and stress of buying out-of-state could place on the buyer and did all he could to welcome my husband to the dealership and answered any questions and concerns. Chris worked in tandem with myself, the actual owner of the new Jeep even though I did not travel to Dallas with my husband. I had not been a new car buyer in 23 years and was overwhelmed at the thought of buying not to mention buying from another state. I placed my trust in ...
Took care of my truck in a timely fashion and I got a good cup of coffee!
Ordered my Ram there, keep it serviced there, will continue to do so as long as their svc reps continue to take care of me. Robert, svc rep this time was excellent! He got me in quickly and out super fast. Ridiculous in a good way!!!
Great Customer Service and my service provider Mr. Johnny was very nice and informative. Thank you
I was here for some repairs. My service advisor was excellent! He was very responsive and set appropriate expectations in terms of time and charges. Johnny is excellent. A good service advisor makes a HUGE difference!
Good dealership they just couldn’t find my problem with my car this time!!! Ok
Continued 5 star hotel service and the new space updates are amazing ! Best dealership experience ever !
Professional. Listened to what I wanted. Worked with me on price. Definitely use them again when the time comes.
Dallas Dodge is a great place to go for service. Johnny is a great SA
Ronnie in service was great, but we missed with fixing the vehicle. I picked it up Saturday, same fault returned Sunday. I spent $536 at Heberts Town & Country Jeep three weeks ago. I spent $423, this weekend, and I am still getting the same faults. I will be dropping my Jeep back off at 7am tomorrow morning, really need the correct diagnosis and repair, HELP!!
Great customer focus and professional service,Great innovation and good quality products available for grab.
Best customer service in DFW and nice people take care me and explained all new starrs
Excellent experience from beginning to end. Got what we wanted for our trade and now drive an exceptional vehicle.
Very great service,Good people super patient and calm very simple process and my car is back up and running thanks to them
Robert was helpful got me in quickly to get a great service. Friendly and quick! thanks.
Great customer service and detailed work and diagnosis for my vehicle. Robert A. is amazing
Excellent service Waiting area was clean and very comfortable. Would recommend this service to all friends.
Any time my jeep has any problems, I bring it to Dallas dodge for service. Now I do wish everything can be repaired within one day and the price is lower but the quality of work that I receive and the customer service from the service advisors are well worth it.
Was as smooth of a process of buying a new Dodge Durango Hellcat as it could have been. Was treated with kindness and respect by Tyler McLoughlin. Would go back to buy another car from him 10/10 times.
Very happy with the service my service writer Salvador was great and the service was done sooner then promised
Robert Vasquez provided excellent customer service and was very helpful. When we come back next time we will ask for him!
For sure the best dealership I've ever been to, 100% satisfied every time I stop by.
Top notch service people! I will always bring my dodge to this service center in Dallas.
The best car buying experience ever! Very professional, knowledgeable, and kind! I highly recommend them!
When I first walk in my Sales Person Val didn’t even hesitate to even great me. After that we went on to make a sale
Service is a little slow but always done correctly for a one time visit. Vehicle pricing is the best
Had a wonderful encounter when I went in for an oil change. My service technician was Rich Morris and he was very kind, helpful and respectful. My only complaint is that making a 10:30 appointment with a service technician mean just that. I did not know I had to MAKE A separate service appointment and my wait time was almost 2 hours. Had a very nice time chatting with Scott Southern as well.
Great experience with Juan Ceballos and all the dealership. I bought a Jeep gladiator rubicon .
Professional, friendly, fast, and keeps you updated on your service request. Always great service at Dallas Dodge!
I want to thank Hector Alicia for the excellent job he did in keeping me informed concerning my 2021 Dodge Challenger SCAT Pack. My vehicle had a recall to reseal the front window glass. Hector was very professional and courteous as he always is. I have been coming to Dallas Dodge for about 15 years now, and due to the great maintenance of Dallas Dodge, my 2008 Dodge Nitro is still running well. Thanks to Dallas Dodge and service advisor Hector Alicia. The Bowtie Professor/ Professor Yecats
Great place to take your Ram , I’ve been taking my 1500 classic to Ronnie at Dallas doge for a couple years now! They keep it running properly
Good service , Hector is very professional and friendly He answered all my questions great service
Excellent customer service from Johnny in the service department! He made everything smooth and easy.
They had the Jeep I wanted on the lot. Came in pre-approved, got good trade in value. Easy day.
We had a fantastic experience purchasing a New 2022 Jeep Wrangler. Our sales team member Melvin made the transition from our old Wrangler to the all new Wrangler quickly and smoothly. Also Todd and Chris answered all of our questions and we got the Deal we wanted! Great team.Thanks guys.
A dealership that has always gone above and beyond for me. Have been a customer fir 10 years, and will be a customer for life
Great service and my advisor make sure that I was aware of the status of my vehicle.
Top notch! After leaving a local dealership were we received no assistance at all, we decided to try Dallas Dodge, and we are so thankful we did. We arrived 5 minutes before closing and Robert, one of the salesman stayed 3 hours after closing making sure we didn’t feel rushed and we were comfortable with our decision in purchasing a Wagoneer. He spent a lot of time explaining all the awesome features the wagoneer comes with as well as drive time. My family owns 2 Jeep Wranglers and this new amazing Wagoneer thanks to amazing service we received from Robert and the ...
Excellent customer service,respecfull,great service and really good time,good quality parts,and people with great experiance
I went to get an oil change and the service advisor Ronnie was very helpful and courteous. My # 1 place to my car checked.
Great customer service, very fast and friendly. Leo went above and beyond to get me the car I wanted at the price I wanted it.
Jeo was amazing and took very good care of us as we bought our new Jeep Grand Cherokee. He was very helpful and knowledgeable and the process was seamless. Thank you Jeo!
effecient .fair price.friendly people
Chris Moore was so helpful. My wife and I were there to look at cars had no idea that I would drive away with 0 down. Chris Moore was very professional and I will recommend anybody to this Dodge Chrysler Ram.
Friendly staff and service advisor, Hector. Patient when I need further explanation of suggested work. Always completes work as promised.
They know what they are doing and have done a good job on my car. They have met me informed as the process goes along. Nice, professional staff.
Tyler was very helpful throughout the process. Had us in and out the door in under 3 hours. Tremendous help. Also, chad very cool guy, and was very efficient.
Leo was amazing. Went above and beyond to get me in the 2021 Jeep I’ve always wanted. Service was great! Highly recommended.
The entire sales/finance team did a fantastic job with vehicle configuration, finacing options and final delivery.
Took great care of me. Honored my warranty with no problems.
Went in for a oil change without an appointment was in and out and costumer service was great
Brought a 2011 Jeep in for brake issues & they made all the necessary repairs
Great service!! Highly recommend.
It was fast and so far a really great experience
We searched all over Oklahoma City for a Wrangler with no luck . We called and talked to Amad and the General Manager Chris and they took great care of us. You guys rock!
I took my jeep in for loud noise it went smooth and service advisor was great checking me in and explains what was going to take place in checking my vehicle. My vehicle got checked out they the problem fixed the problem everything went like clock work I was called my service advisor kept me up to date and my vehicle was repaired on time I am very happy and will recommend Dallas dodge and my service advisor
The salesman was very helpful and pleasant as was the finance manager. The vehicle was clean and prepped well. The process went rather quickly. Very satisfied.
Knowledgeable staff. Friendly customer interaction. They take the stress out of a potentially stressful experience. Yes, I recommend them.
The work was quick and easy. Gabbi did a great job.
I am very happy With this Place Dallas Dodge I’d really recommend the Service they do very nice job
they have kind people everything on time
Great place to bring your Vehicle
The customer service was awesome.
Great experience buying my first brand new car at Dallas Dodge! Brad Ford and Caesar were awesome and so helpful!
Took my 2014 Jeep Grand Cherokee to have the thermostat changed along with some recalls. All the work was done. They did a great job.
It was my 1st experience and I have to say that the service adviser Yasmin was the best! Yasmin explain everything to me when I arrived. She also went over everything when she called to let me know that my service had been completed! Excellent Service!
It was a fantastic experience! My sales professional Agustine Flores was incredibly helpful!
Best place! They are fast and efficient. Everyone there is friendly too.
I BEEN A FAITHFUL CUSTOMER FOR A LONG TIME AND I CAN SAY THEY HAVE TOOK GOOD CARE OF BOTH OF MY VEHICLES . I CAN SAY THAT ALL THE STAFF ARE VERY NICE AND HARD WORKERS AND WILL GET THE JOB DONE SO I HAVE NO COMPLAINTS ABOUT DODGE CHRYSLER JEEP RAM .
Everything was excellent the best service I ever had 5 stars
Servicio y atención especializada
Deniss it’s very kind person!!!! Service are very good !!! 👍🏻
The professionalism of Dennis GIDRON in service. Appreciated rides from & back to the dealership after service.
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