Customer Testimonials
It was a great experience I appreciate everything that they did for me and gave me all the information about my car I need to take care now, later, and in the future they are a great group.
The service department is top notch compared to all other Dodge dealerships. I would recommend this dealership for all your car needs. They had to go pick up some of my parts to service my car and did so, while updating me throughout the process. My service advisor Mr. Isaiah Wills was very considerate and hardworking.
Went into the dealership today to get an oil change and rotation without an appointment, I had a pleasure to work with Ronnie, actually, every time I go for service always look for him. He is always a pleasure Went into the dealership today to get a oil change and rotation without an appointment, I had a pleasure to work with Ronnie, actually, every time I go for service I always look for him. He is always a pleasure to work with, and always takes the time to listen to what I have to say. My visit is always very ...
Mr Richard morris was right on point . Gave the price and ready date good service good customer service will be back for work thank you very much
Great service advisor who led me through the full process. Needed the 40 K service on my Wrangler and it was done in the estimated time.
Had a wonderful encounter when I went in for an oil change. My service technician was Rich Morris and he was very kind, helpful and respectful. My only complaint is that making a 10:30 appointment with a service technician mean just that. I did not know I had to MAKE A separate service appointment and my wait time was almost 2 hours. Had a very nice time chatting with Scott Southern as well.
Johnny was quick with getting me in & out. Great service and very helpful, as well as asking in regards to daily drive, any inssues other than regular check. Overall recommend Dallas Dodge and Johnny in Service
my service rep was Mr. Isaiah Willis at the Dallas Dodge at IH-635 at Jupiter. It was a pleasure to have this young man to guide me through my vehicle maintenance process. He was very patience and respectful. I felt and saw the LOVE for the first time there, which was my third visit. I'm a customer forever. I needed to go to the lady restroom, one female rep. told me I had to go outside to a temporary white house, so I decided to wait, but I couldn't, so when Isaiah came to check on me and ...
I went to go get an oil change on a charger I had recently purchased a couple of months ago from the same dodge dealership
My experience was great. Had to fly into Dallas to get it and because I lived 8 hours away they were mindful of getting me in and out. Whole process took about an 1hour & 30mins and I on the highway with my new jeep
The service was excellent & people were friendly. Thank you for the service. My Jeep is running good until next time. I will be returning soon.
Impressed with how dedicated they were to helping me. They answered all my questions to the dot. I got a great deal on a 2500
Very helpful in buying a Jeep Sales team was very good The only thing was we was told it was a 3 year note ending up being a 4 year note
Great service good customer service I was in and out no problems the only place I'll take my car and the prices are fair clean facility
Love the effort put in by my salesman Q, treated me like family through the whole process and was patient while I got my financing set up. Would 10000% recommend Q to anyone looking at a vehicle they have. Will be buying a few more trucks from him for sure. Service department is the reason it isn't a 5 star. Got the truck with flat tires when I drove off and only a 1/4 tank of gas. Other than that everything was incredible!
Was great my service writer Ronny. Deluna helped me and my Daughter got oil change on both cars and fixed tire I am satisfied thanks Ronny.
great service from robert stevenson. and the rest of the team. we are very pleased with the great service and hope to stay in touch
Great customer service Leo was very professional and very understanding he paid very close attention to all needs great job guys!!! I would recommend this dealership to everyone
The wait was a bit long after dropping my car off, and the check out was ridiculously slow . The ladies at check out could be so much better with training about greeting customer importance and Thanking them for being a customer with Dallas Dodge
The dealership is clean, and has friendly employees. The waiting rooms are convenient and clean. They have been very nice and helpful throughout the years. I'm a satisfied customer.
Great Service and reliable and trustworthy advisors. Have been a loyal customer for 10 years and highly recommend this dealership for my friends and co-workers.
Great experience with Juan Ceballos and all the dealership. I bought a Jeep gladiator rubicon .
Professional, friendly, fast, and keeps you updated on your service request. Always great service at Dallas Dodge!
All the people in the Service Department are great; very knowledgeable, very friendly, and helpful. They really believe in providing good customer service. Even though hey are busy, they do their best to treat everyone great.
I want to thank Hector Alicia for the excellent job he did in keeping me informed concerning my 2021 Dodge Challenger SCAT Pack. My vehicle had a recall to reseal the front window glass. Hector was very professional and courteous as he always is. I have been coming to Dallas Dodge for about 15 years now, and due to the great maintenance of Dallas Dodge, my 2008 Dodge Nitro is still running well. Thanks to Dallas Dodge and service advisor Hector Alicia. The Bowtie Professor/ Professor Yecats
Scheduled oil change and radiator flush. Upon arival i expresses concerns with environmental air system. Which Alex took to a technician. It was prompt and quick even got a lyft ride to eat. After which i returned to pick up my vehicle. Enjoyed the repair!
Professional and Timely. Waldo did great! He did as he said he would and that is greatly needed in today’s shopping for cards. You can also expect timely call backs.
Great place to take your Ram , I’ve been taking my 1500 classic to Ronnie at Dallas doge for a couple years now! They keep it running properly
Very efficient and showed concern about what I needed enjoy my experience and would recommend service, just need a detailed that this dealership didn’t have, I was told.
Went to service department for an advertised oil change, and an issue developed, which was resolved by the service manager. Thanks to Alex for his help!
Very easy and quick Tech service rep Jasmine did a great job It only took about 90 minutes between chick in and check out I was really impressed
Good service , Hector is very professional and friendly He answered all my questions great service
Jasmine was very helpful. Since we only have one car. She help me get the car fixed in good time. She was helpful in providing me information on my ride to and from dealership.
Excellent customer service from Johnny in the service department! He made everything smooth and easy.
Was taken care of by Shannon and Bryan M. 2 days back to back. Excellent attitudes and service. Went to get a State Inspection yesterday (04-06-2022) but inspector and attending agent showed me that my current insurance card was showing passed due date. I know I had just payed on insurance. Anyways went home got a copy via internet and came back next day (04-07-2022) and was handled and taken care of immediately. About 20 minutes and I was ready. The 2 people that attended me were great both times.
They had the Jeep I wanted on the lot. Came in pre-approved, got good trade in value. Easy day.
Great place ! I take my car to do oil change always check all my car and give me advice what my need next My advisor Jhonny Chapa! Great service thanks
Augustine Flores is the guy that helped us buy our New Red 2022 Jeep Wrangler with all questions answered and more. Great service…… I would recommend him every time he is fast and on top!
The dealership staff are positive and productive. I was greeted with smiles. They checked to see if I had questions. I also received a discount on my oil change.
We had a fantastic experience purchasing a New 2022 Jeep Wrangler. Our sales team member Melvin made the transition from our old Wrangler to the all new Wrangler quickly and smoothly. Also Todd and Chris answered all of our questions and we got the Deal we wanted! Great team.Thanks guys.
A dealership that has always gone above and beyond for me. Have been a customer fir 10 years, and will be a customer for life
Great service and my advisor make sure that I was aware of the status of my vehicle.
Given that the appointment was scheduled the same day that the Jeep was brought in, things were a bit hectic. However, the Service Dept did a good job of getting the problem identified and resolved.
the representative was very polite an had a good serví and communication during the process. great costumer service. i recommend this place to buy cars
Professional and generous experience . Customer service was superb. Will recommend this dealership is to everyone. Have the most fun experience at this location. Thank you
Top notch! After leaving a local dealership were we received no assistance at all, we decided to try Dallas Dodge, and we are so thankful we did. We arrived 5 minutes before closing and Robert, one of the salesman stayed 3 hours after closing making sure we didn’t feel rushed and we were comfortable with our decision in purchasing a Wagoneer. He spent a lot of time explaining all the awesome features the wagoneer comes with as well as drive time. My family owns 2 Jeep Wranglers and this new amazing Wagoneer thanks to amazing service we received from Robert and the ...
Great customer service and prompt attention to detail. Please go see Augustine Flores for any new/used car sales at Dallas Chrysler Dodge Jeep in Dallas, TX.
Excellent customer service,respecfull,great service and really good time,good quality parts,and people with great experiance
I went to get an oil change and the service advisor Ronnie was very helpful and courteous. My # 1 place to my car checked.
Great customer service, Ronnie was very knowledgeable and friendly and courteous. My go to place to get my car fixed.My # 1 dealership, in garland, Texas.
Thank you for your quick service in replacing my key fab, and performing recall service. I have purchased 2 trucks and a Grand Cherokee from Dallas Dodge, the entire staff from sales, parts, service and cashiers have always provided the highest level of service.
Great customer service, very fast and friendly. Leo went above and beyond to get me the car I wanted at the price I wanted it.
Very friendly sales staff, answered all my questions in detail. Any confusion I had in the process was cleared up in a timely manner. Will definitely return here next time I’m looking for a vehicle.
Jeo was amazing and took very good care of us as we bought our new Jeep Grand Cherokee. He was very helpful and knowledgeable and the process was seamless. Thank you Jeo!
I bought a pre-owned vehicle from here and traded in my truck. The whole process was seamless and everyone was so kind and answered any questions I had. We did have a bit of confusion on the finance portion but that was remedied hassle free. This car dealership values the customer and strives to give them the best car buying experience. I would definitely recommend them to friends and family.
Love working with this dealership! Hector in the service department is the best!! I take my car in for repairs and always pleased. Never any issues!
Everybody here is nice from Robert in part department to people in service department. Alex Padilla was the Service Drive Manager who helped me with my service. Also Solsa answered my questions very well. Both were very helpful. I witnessed that how professionally Alex Padilla reached out to different people in the team to get my questions answered/problem resolved. I highly recommend Alex to whoever visits this location. I promise you would be very satisfied and would go back for your next service.
Bought a 21 Jeep Grand Cherokee & only bring it here for maintenance & oil changes. Very friendly & fast. They were extremely knowledgeable & went beyond to make sure I was take of.
effecient .fair price.friendly people
Chris Moore was so helpful. My wife and I were there to look at cars had no idea that I would drive away with 0 down. Chris Moore was very professional and I will recommend anybody to this Dodge Chrysler Ram.
Friendly staff and service advisor, Hector. Patient when I need further explanation of suggested work. Always completes work as promised.
They know what they are doing and have done a good job on my car. They have met me informed as the process goes along. Nice, professional staff.
The work in their service department is great. They always get it right the first time! The service representatives always know the status of your vehicles repairs.
Tyler was very helpful throughout the process. Had us in and out the door in under 3 hours. Tremendous help. Also, chad very cool guy, and was very efficient.
Leo was amazing. Went above and beyond to get me in the 2021 Jeep I’ve always wanted. Service was great! Highly recommended.
The entire sales/finance team did a fantastic job with vehicle configuration, finacing options and final delivery.
Took great care of me. Honored my warranty with no problems.
Very knowledgeable about their product, Robert our salesmen, awesome. Jennifer in finance made the process painless. I will buy from Dallas dodge again. I love my new truck.
Went in for a oil change without an appointment was in and out and costumer service was great
Brought a 2011 Jeep in for brake issues & they made all the necessary repairs
Great service!! Highly recommend.
It was fast and so far a really great experience
We searched all over Oklahoma City for a Wrangler with no luck . We called and talked to Amad and the General Manager Chris and they took great care of us. You guys rock!
I took my jeep in for loud noise it went smooth and service advisor was great checking me in and explains what was going to take place in checking my vehicle. My vehicle got checked out they the problem fixed the problem everything went like clock work I was called my service advisor kept me up to date and my vehicle was repaired on time I am very happy and will recommend Dallas dodge and my service advisor
The salesman was very helpful and pleasant as was the finance manager. The vehicle was clean and prepped well. The process went rather quickly. Very satisfied.
Knowledgeable staff. Friendly customer interaction. They take the stress out of a potentially stressful experience. Yes, I recommend them.
Service writer Dennis was professional and spot on about the estimated amount of time to service my Ram Promaster. Cordial and friendly service on a busy day. 5 stars Mike
The work was quick and easy. Gabbi did a great job.
I am very happy With this Place Dallas Dodge I’d really recommend the Service they do very nice job
they have kind people everything on time
Great place to bring your Vehicle
The customer service was awesome.
Great experience buying my first brand new car at Dallas Dodge! Brad Ford and Caesar were awesome and so helpful!
Service was great for a Saturday. I did not have an appointment, but was able to come in for service if my vehicle without an appointment. I was in and out in without a long wait.
Took my 2014 Jeep Grand Cherokee to have the thermostat changed along with some recalls. All the work was done. They did a great job.
It was my 1st experience and I have to say that the service adviser Yasmin was the best! Yasmin explain everything to me when I arrived. She also went over everything when she called to let me know that my service had been completed! Excellent Service!
It was a fantastic experience! My sales professional Agustine Flores was incredibly helpful!
Best place! They are fast and efficient. Everyone there is friendly too.
I BEEN A FAITHFUL CUSTOMER FOR A LONG TIME AND I CAN SAY THEY HAVE TOOK GOOD CARE OF BOTH OF MY VEHICLES . I CAN SAY THAT ALL THE STAFF ARE VERY NICE AND HARD WORKERS AND WILL GET THE JOB DONE SO I HAVE NO COMPLAINTS ABOUT DODGE CHRYSLER JEEP RAM .
Everything was excellent the best service I ever had 5 stars
Servicio y atención especializada
Deniss it’s very kind person!!!! Service are very good !!! 👍🏻
Great service, great communication. I was able to get what I wanted in a timely manner. I would recommend this staff and location to anyone
The professionalism of Dennis GIDRON in service. Appreciated rides from & back to the dealership after service.
Great service, the rep kept in touch with me giving updates and always friendly and kind. This is my second Jeep and Dallas Dodge is the place I go to for my cars!. Thanks Susana for all your help!
Great just can’t get through to service the don’t answer phone very hard get through
Thank you for your excellent and prompt service on my 2019 Jeep Cherokee. I especially like the service from Dennis he explains exactly what will be done and nothing more. He.make sure there are no surprises to the amount of my service.
Liz Perez is the person to got and see everytime always amazing with her service
Really good service team! Car was ready before promised.
customer service and pricing very caring friendly people
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