Testimonios de Clientes
Always have the best service as you pull in. You get taken care of immediately. They listen to you and keep you posted. Then you can relax while you wait. Nice friendly people all around.
Craig was the absolute best amongst the rest of the staff members! He kept me informed and updated and went above and beyond to make sure I was well taken care of during my repair visit.
Great place to visit whenever you need to do or fix something in your car
We are satisfied with the service on our Jeep Gladiator. It needed a replacement part for the 4 wheel Drive and they took care of it promptly. Always good service with this dealer.
ronnie from dallas dodge was an amazing service advisor and helped me alot to figure out my claim
My service tech Richard Morris was very communicative, professional and attentive during my service experience keeping me abreast of everything going on with my vehicle.
Dallas Dodge was absolutely excellent to work with. Michael Q, AKA “Q” was the best salesman I have ever used. He was kind, honest, not at all pushy. Cesar was a great concierge and very informative. I had an issue with my van and they took care of it immediately and did the right thing to resolve it without delay. Highly, highly recommend this team…they are rockstars!
Service advisor 154816 Vilma Canales was very helpful and provided all the information I needed including showing me around the waiting room, coffee ,water, and where the restrooms were located. The tech team also provided me with further information needed on my vehicle which I found very helpful
It was great the service and staff were very helpful. Merry Christmas and happy new year. I will be back
Great service and detailed knowledge. Willing to help get you your new vehicle. With the least impact on you
My service person was very informative, gave me advice and recommended repairs. People were friendly and courteous. The waiting room was clean
People were friendly. Service was great and was completed in a timely manner. No problems at all.
They made the process very simple and easy for me! From browsing online, to get tailored suggestions on vehicles, the test drive, and financing. Great experience!
Purchased a ram here with a great deal. Highly recommend Luis Torres, as he is kind, patient and honest. Walk me through the whole purchase process smoothly and professionally. Caesar from the customer department helped me to understand the vehicle throughout inside and out.
Great service and warranty on the work completed. I was worried I was unable to get my vehicle fixed before the weekend was over and they over delivered. Thank you so much!!!
Courtesy and professional staff make sure you’re happy before you leave. Vilma has worked hard to help me get my truck back is shape
I came for the Black Friday deals and the salesmen were great, I ended up buying a 2024 3500
Everyone is very friendly and really tries to help if and when they can! Second car from this dealership!
They’re good and fixing your car they good with people. They have your car ready when I say they gonna have your car Ready I recommend anyone to take a new car there at any time.
This location is always very neat and has a comfortable customer waiting area with a work desk.
Quick and easy service and made sure I had everything i needed done on my car.
Atmosphere was friendly,employees seemed to be active and without any unnecessary negativity had my oil changed and work was completed in a timely amount of time will definitely return for any vehicle related issues and I appreciate the monthly flyers I’ve been receiving and hope to continue receiving them
Service writer Richard Morris provided excellent service from start to finish and made the warranty process painless. Thank you and your team for the outstanding work and service provided. I would definitely recommend this dealership and its people.
Service writer Richard Morris provided excellent service from start to finish and made the warranty process painless. Thank you and your team for the outstanding work and service provided. I would definitely recommend this dealership and its people.
Graan and Jimmy are the best!!! Graan helped me out so much. The transaction was very smooth he's very knowledgeable and helpful. He wasn’t forcing the sale on me. He is definitely the one to go to if you are wanting a new car!! I’m now a happy owner of a Jeep Gladiator! 🙌🏻
The service group welcomed me into the dealership and rushed my car issues to completion on my first visit. Many thanks to all involved.
Got the work done in a timely manner and didn’t have a lot of extra work suggested
No complaints. Great customer service. I would recommend. Thank you for your speedy services. Ready next day
Thank you always do great job…see you soon
Service advisor Richard took good care of me today! Thank you!
Son muy profesionales y amables,te explican muy bien el problema y te ayudan a buscar soluciones,muchas gracias
It was a great experience rich did a great job explaining the diagnosis and I am pleased with the service
Overall a great place to purchase a vehicle. Cesar Espinoza and Amado Medina were great and clearly went the extra mile. If someone in the process had made sure the temp tag was the same as my DV handicapped plates I would have given 5 Stars.
I had an awesome experience with this dealership, from beginning to end Waldo sales rep is awesome, he listened to me and was able to locate the best car for my budget. Finance, Arman he was quick and very attentive to our needs, he offered snacks, as many as we wanted and drinks. I would definitely be recommending this location to friends and family.
They took care of my problems well just little high but it’s done work got done
Jay Waco Hall is the best!! Always professional and makes every effort to keep me informed about my vehicle. He is a Blessing
La mejor experiencia, con personas muy profesionales y dispuestas no solo a vender si no a ayudar a que encuentres lo que necesitas
Helpful employees very clean and friendly
Excelente servicio y atencion al cliente. Hacen sentir bien al cliente y muy buen proceso desde la venta, el financiamiento y la entrega del vehiculo. Muchas Gracias
I recently purchased a Ford F-250 from Dallas Dodge Chrysler Jeep Ram and had an incredibly positive experience. I found the truck online and was impressed by how much of the process they were willing to handle over the phone, given that I live an hour away. My salesman, Luis Torres, was knowledgeable, friendly, and made sure I had all the information I needed about the vehicle. He was never pushy and clearly wanted me to be happy with my purchase. The finance manager, Chad Hickman, went above and beyond to ensure a smooth transaction. He explained all my options ...
Good service all people is there to help you and find the best solution for you.
Personnel, including service advisors, sales people, and all staff are professional, personable, and knowledgeable. The repair people are great. I’ve never taken my car back because it wasn’t fixed right the first time.
Great staff. Denise from the sales department was great. I would recommend these dealership to my friends and family
My sales person Valentine was excellent! Friendly, very professional and a pleasure to work with. The finance department and management was also excellent and went out of their way to make my transaction smooth and easy. I Highly recommend Dallas Dodge Chrysler Jeep!
Everything worked out just fine. Friendly service, nice and clean. Only dealership i use and always are helpful.
Everyone was nice just took a little longer than expected and ended up costing me more than I thought but over all great service... Johnny and Ronnie was a great help to me and I appreciate everything...
Service was great! I didn’t have to schedule an appointment. Friendly & prompt service.
Great service alot better than Klement in Decatur
They are the Best!
Scott Southern is so calm, cool and relatable. He and the service there were the best parts of my day!
Love coming to this shop! My husband and I love the service here always very helpful and friendly approach.. Johnny Chappa is very attentive and always open to resolve any issues with our Jeeps. I strongly recommend it!
Whoo Hoo Thank you Dallas Dodge for the outstanding customer experience! Fast Fun Easy and got a Great deal on my first Jeep !!! Highly recommend Dallas Dodge sales team to anyone in DFW …worth the drive! Shout out to Giovanni and Cesar !
My car had a problem misfiring after a recent high-speed trip. After stopping for a bite to eat, I took the car in for inspection. Now the car is no longer misfiring. Dallas Dodge checked it out but didn’t find anything wrong. Fortunately, they did not charge me for the inspection. I will definitely be taking my car back to these nice folks if the problem persists.
Kevin and the entire team got me what in vehicle I wanted and were very professional.
Experience is as good Scott did great . He stayed on top of things for us and set expectations that were honest
Best location in DFW area! Vilma was so nice and helpful at all times.
Richard was very kind , and took really good care of me with his customer service which was great. However I waited at the dealership for over 6 hours with no update to be told they can’t hear the noise. Richard , and the mechanic all got in the vehicle with me and finally heard the noise . I was told it was fixed and did not hear the noise for a couple days . Then after a couple of days the noise was back again . I have always expressed the noise was from the back on the right hand side. I have bought ...
I love the service.the service was excellent.the Service Advisor Craig Granison is very professional.
Dusty did an excellent job and was very professional when explaining the things that were needed for my vehicle. Dusty definitely will get five stars from me. ⭐⭐⭐⭐⭐. Dusty is a jewel and I hope that Dallas Dodge and Ram Dealership realizes this. Stacey Jurhree PhD
I would recommend Dallas Dodge for their Top Notch Friendliness! Awesome Customer Service! And patience with customers.
Service was great, although I was told the wait was going to be an hour, Just for oil change. I was there before 5 other people. Which they got done first for the same service. Was there for two hours. Over all service was great, Scott was helpful, and truck works perfect.
I took in my jeep to get a buy offer they gave me a top dollar offer so I sold it to them. Leo the acquisition manager Made the process fast & simple. They even provided me with a ride back home.
This was my second visit to the service department. Both times I felt like everyone I encountered was very nice and helpful.
Dodge Jeep and Ram Dealership is an excellent place to bring one's vehicle. They are very professional and friendly, and they get the done within a timely manner. Dusty was my service advisor and she is very professional, friendly, and compassionate about serving her customers. She keeps the customer up to date concerning the status of his or her and doesn't leave the customer in the dark. Finally, Dusty gives the customer tips as to how to keep his or her vehicle safe by suggesting future service that the vehicle might need in order to have longevity. Such ...
I was helped by a gentleman named Leonardo Mendoza; easy going, fair, and had me in and out fairly quickly.
Fast service, super friendly, very informative with updates on the truck service and any question I had.
Great service. Jamal was wonderful in getting our 2024 Jeep Grand cherokee altitude X for us.
Craig in the service department is PHENOMENAL. I dropped my car off on Wednesday and it was ready for pickup on Thursday. He had me feeling like I was at a Sewell Cadillac dealership. I will definitely recommend this service and Craig especially to anyone. He was very respectful, knowledgeable and gave a reasonable explanation of my potential wait time. He made everything clear up front the possible costs and was true to his word.
Easy in and easy out. Great service I know I can trust my truck with
My salesman Alex was awesome! He got me in the vehicle I wanted and was persistent on finding exactly what I was looking for!
My visit to the Dallas Dodge Dealership was a very pleasant and productive experience because of Amado Medina. He represents your dealership very well as an outstanding Sales Consultant. Of all of the cars I have bought through the years, Amado has the most customer view I have ever met. I thank him for the amount of time he spent with me to understand the Chrysler I bought. He made it an enjoyable experience.
Great customer service! Special thanks to Jerry Ramirez for answering all our questions and listening to our concerns,We will definitely recommend family and friends to him.
The customer service from my car, to the waiting room and to the completion of service was amazing.
Great buying experience on all accounts
The general manager (Stewart) was hanging around the cashier station when I was checking out. (Most GM’s are hiding out in their office.) He astutely noticed my anguish. He asked about my experience. (I was about to leave the dealership without the work completed.). He investigated my concern and immediately resolved the problem (my misunderstanding). GM even offered me transportation while my car was being repaired. I’m impressed with the hands-on and proactive management eager to satisfy the Customer. I’ll be back. For sure.
Evening berry good The person called me two times Berry freely and she explained All problem from my sub,
Bought a truck with the guys at Dallas dodge and everything went so smooth, Kevin Erick and Armando helped out so much with the process thank you so much Dallas Dodge
Best Service Center anywhere!! Go see Dusty at Dallas Dodge Chrysler Jeep Ram
Went looking for a truck had a great experience with the salesman Emitt Made everything a smooth experience. Very content with my purchase. Will definitely be back.
Outstanding service
Attentive, knowledgeable staff, good waiting area, service was done in time, as was promised.
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